FAQ page

FAQ

What does mean "Status Unavailable" in Pro Features modal?

In some particular cases when trying to Activate the Pro subscription, you can find the text "Status Unavailable" instead of the Activation button. It means that the activation can not proceed at this time due to some problems.

There are few common causes of the problems.

Please check the following list for troubleshooting:

  • You have to be logged in to the browser with your Google credentials;
  • The extension uses Google Pay platform to implement the payment system. Unfortunately, it might not be available for some countries. Check your country support here Payments: Regions;
  • The extension officially supports only Google Chrome browser. There is no guarantee that it will work correctly with other Chromium-based browsers;

If you still have questions, feel free to contact: [email protected].